From beginning to end, our customers’ needs are central to our approach.
Excelerate’s advanced technology solutions are brought to you with in depth expertise and complete service commitment. We strive to make our technology totally accessible across all our customer interactions.
We provide clear upfront advice and support, cutting through the technical detail to give you a realistic picture of the solutions available to meet your needs.
We have a long established experience of guiding our customers through their options and helping them define specifications that meet both their current and future requirements.
On reaching your agreed specification, we proceed to the design, integration and implementation phases in line with your timing expectations. Our engineers undertake operational testing following implementation and work in full collaboration with your IT specialists to iron out any issues prior to project sign off.
We provide and manage our own private satellite network in real time 24/7 from our Network Operations Centre based at our international HQ. Managing the network ourselves, ensuring bandwidth availability and capability tailored to clients’ service level contracts and budgets is critical to delivering an exemplary user experience and bandwidth availability at an affordable and justifiable price.
In regions where we have a direct presence no element of our business is subcontracted and we supply, install, integrate and support our clients via our in-house technical team.
As a leading and trusted satellite broadband provider to Government and the Emergency Services, failure to deliver is not an option in our world. With our total commitment and attitude to ensuring continuous value and support our customers are never left without the ability to communicate whether it be for leisure, business, entertainment or to support you in life threatening safety or security incidents.